Embeddable and easy-to use help desk software for webmasters, web designers, or end-users. Use the Ticket Support Script on clients' websites, modify the source files or use the support ticket system 'as-is'. The nice and user-friendly interface makes it easy for end-users to customize the Ticket Support Script by setting up preferred features or creating customized and multilingual user interface.
Ticket Support Script is compatible with all browsers and it's also very easy to set up the help desk software on your website. An installation wizard will help you through the installation process and integration step-by-step instructions are available in the admin back-end.
Use the Stivasoft's ticket support system to automate your customer support service and organize daily workflow. You can create departments and assign support members. Allocate customer requests to employees and provide all support members with their own login details to the support ticket software. Add canned messages for faster response. Filter messages and reorder tickets.
Customized email notifications are available to notify both support members and customers for new replies right after the client or support member replies to a ticket.
With a developer license you receive source files of the support ticket system and you can modify the PHP code and customize the help desk software as you wish.